Ask the Broadband Expert

Broadband can be confusing, so let our broadband expert lend a hand

We know that it's not always easy to find the answers to your questions, there are so many broadband deals out there it can be confusing to know which one is right for you even when you have a site such as broadband.co.uk available to help.

We've been providing information on broadband for free since 2004, so we know a good deal from a bad deal, understand technical issues and know what types of broadband suit different kinds of people. So we are offering the chance to ask your broadband questions directly to our expert.

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 What you need to know before getting in touch

PLEASE NOTE: WE ARE NOT A BROADBAND PROVIDER

If you are having technical issues with your broadband supplier then we unfortunately cannot help you. You will need to contact your broadband provider directly. We have a handy list of broadband provider technical support telephone numbers that may help you.

If you are having a contract dispute with your broadband provider then we unfortunately cannot provide advice on an individual basis. Please see the How to Complain to Your Broadband Supplier Guide which has full details of how to contact the official Alternative Dispute Resolution Schemes.

If you are looking for advice on switching broadband suppliers or which one to choose then please call us on 0800 083 0251 or click here to arrange for us to call you, our lines are open from 8am to 9pm 7 days a week. We do not provide switching advice via email.

PLEASE NOTE: WE ARE NOT A BROADBAND PROVIDER

For any other questions you can email our expert at expert@broadband.co.uk

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